Estate Agent Talk
Infographic: Estate Agents Customer Survey
We surveyed 1000 UK homeowners to understand their preference for traditional high street or online estate agents. We also asked them how they felt about levels of customer service in the sector. See the results on our infographic below.
Which online estate agent is best?
For decades home owners have visited their local real estate agents to sell their properties; there were no other options. Now, a whole new method of property trading has been established in the online world. An influx of online estate agents have burst on to the real estate scene and as you can expect, the…
The Changing Face of Property Auctions: Part II.
AUCTION CONSULTANT, ANDY THOMPSON, TALKS ABOUT THE EVOLVING PROFILE OF THE TYPICAL AUCTION SELLER. Regular followers of my blog will know that I recently wrote about the “changing faces of property auctions”… and the weather. Well, unfortunately the sunshine didn’t hang around long, but I suppose some things never change. On the property front though,…
Being an Estate Agent is easy, isn’t it?
I thought I’d share this with you fine folk. Last month I became an estate agent …..for a day. It was for an article I wrote for an agency’s quarterly newsletter. I now have a lot more respect for you and your industry. Here’s the article in full. There’s a lot more to being an…
Should Estate Agents do more for their clients?
I thought this month I would like to write a light hearted blog about why Estate Agents ‘could’ or ‘should’ perhaps consider doing a little more for their clients. Agents, take a deep breath, I promise this won’t hurt a bit! My question to any Estate Agents reading this blog is, ‘Could you do more…
Alex Evans
Three tips in hiring the best staff
What should one be looking for when hiring staff? What are the processes needed to ensure you appoint the right person for your team? We all want to hire the best staff but it can be challenging. So how do you recognise who is the best candidate for your company? Hiring the best staff is…
Great Customer Service – Make it a habit !!
Ok I will get straight to the point. Every week we read or hear about someone in the Property Industry talking about the importance of providing great customer service. Common themes such as “Shape your proposition around the customer”, “make sure you deliver what the customer wants”, “great service will differentiate you from the competition”etc,…
Alex Evans
Estate Agent Networking launch event, Mayfair, London:
It was a packed house and a wash of networking activity as the Estate Agent Networking launch event, hosted by Anastasia Fox-Cavendish, was met with both great attendance on the evening and great feedback after. The main sponsors for the first networking event was Feefo (Estate Agency Review website) and they welcomed the chance to…
Christopher Walkey
If you see a bandwagon, it’s too late!!
Like so many great and inspiring statements, I think the brilliance of this one by James Goldsmith is two fold. It’s memorable and it has a subtle message at it’s core. It underlines the importance of differentiating yourself and your business from the competition, taking the less trodden path, being bold, creative and innovative. During…
Alex Evans
Top tips for swifter completions
Every agent knows that managing post-sale effectively can lead to swifter sale completions and happier buyers and sellers. The issues arise when no-one is steering the ship. Having someone pro-actively contacting all parties and ensuring they are progressing their areas is the best way to ensure a swifter, hassle free process. You may not have…
Alex Evans
How to create an exceptional candidate experience?
With many companies struggling to attract the right talent, the candidate experience has been highlighted as a key differentiator. It is now more important than ever for a company to make a good impression on the candidate as it is for a candidate to impress the business. With candidates using flourishing online communities and emerging…
The Slow Death of the High Street Agent.
Below is a quote from an otherwise good post that I read on LinkedIn a couple of days ago about how estate & letting agency is changing. ‘Of course, we still do pop in to our local estate agency during the buying/selling/renting process otherwise they would have all packed their cases by now and joined…
Need more hours in the working day? Here are some top tips!
As the property market starts to build and we enter the busier period you should look at whether you and your team effectively you manage your time. It can be difficult to fit everything in during the working day; you start with a list of things to do and on a good day you get…
Alex Evans
What Makes the Ideal Estate Agents Sales Negotiator?
Some people have the knack for it, others grow into the role, but what abilities are required to flourish as a sales negotiator in estate agency? Having a natural ability to be able to effectively communicate and an instinctive flair for selling are undoubtedly attributes that rank highly, but there is a great deal more…
Alex Evans
Are Estate Agency Review websites really necessary?
What really helps consumers to decide which estate / letting agency they should run with these days, especially as there are now so many ways in which agencies can advertise and be found? Is it simply the difference between and black and white advert or colour one in the local newspaper, is it effective leaflet…
Christopher Walkey