How Agents Win At Social. Video:

The estate agencies making social media an integral part of their strategy are seeing huge returns.

It’s all good and well being preached industry success stories, but it’s rare to hear from the horse’s mouth the story behind them. We recently interviewed Andy Overman of award-winning agency Chilterns Thetford to find out why they use social media so avidly and the secret behind their success.

If you are at all skeptical about the power of social media in this industry, or believe you don’t have the available time to make it work, take five minutes to soak up Andy’s wisdom and prepare to reconsider. If you want to scale your efforts online, read on, because Chilterns sold 80% of their stock at an average £2,500 fee last year (9 properties as a direct result of a Facebook post), and continue to win instructions as a result of their social presence.

When Andy first started on his social media journey five years ago, he was faced with skeptical directors, and in what Andy describes as an “archaic” approach, these execs were fearful of exposing the company online. Andy’s defence? “Our heads are already above the parapet – we’re getting shot, we just don’t know it.”

This is important: In today’s world, it is no longer a choice to be on social media – you already are. The choice is whether you want to join the conversation, or be left out and risk a competitor swooping in.

After successfully convincing the “dinosaurs” to give him a shot, Andy set up Chilterns’ social media presence and now sports over 5,000 engaged followers across Twitter and Facebook. The company are generating consistent referrals and enquiries as a result of their activity, to the point where Andy thanks non-social agents for effectively giving him more business, but warns: “you are jeopardising your own business by not being socially active.”

If you take one thing away from this post it is this: Social media is providing Chilterns with a competitive advantage. The network of professional contacts they have across the UK; the public image they have built as active, knowledgeable and helpful experts; the substantial reach to an audience of potential sellers – for these reasons and more, Andy continues to treat social media as an integral part of the company’s strategy.

Chilterns Thetford clearly have social down to a tee, but they chose to use Propertyflock in order to scale their efforts. In what Andy calls “a perfect marriage”, he explains how Propertyflock has made social media less time consuming and more rewarding. As a result, Chiltern’s following is growing by an average of 60 people per week and – unlike the cardinal sin of buying followers – these people are genuinely interested in what Chilterns has to say.

Another important point: With the technology available today, winning on social media doesn’t need to involve the time and effort it once did.

All in all, Chilterns have not only established themselves as industry influencers, but are winning reputation, awards and instructions through social media. Key takeaway from Andy: “Wake up and smell the coffee agents… social media isn’t going anywhere”.

 Watch the videos here.

Originally posted on Propertyflock.

You May Also Enjoy

Breaking News

Popping the Asking Price Bubble

Where in the Uk Can Buyers Snap Up Property Bargains and Where Properties Go for a Premium Above Asking Price   New research from fast selling property company, Upstix has uncovered the UK’s most surprising postcodes for snapping up a property at bargain prices this year, highlighting a widening gap between sellers’ expectations and the…
Read More
Rightmove logo
Breaking News

Highest demand to lease office space since pre-pandemic

The latest insights from the UK’s number one commercial property website Rightmove, reveals that the number of unique enquiries to lease office space is at its highest point since pre-pandemic, as businesses look for spaces that meet modern requirements. Demand to lease office space is 19% higher than the same period a year ago and…
Read More
Planning disputes on new build land
Estate Agent Talk

Planning consultations for major infrastructure to be streamlined

Robert Bruce, a planning and infrastructure partner at law firm Freeths LLP, said he: “Welcomed the change as a significant step to speeding up the DCO process and the focus on the quality and effectiveness of the consultation, rather than box ticking and a risk averse approach to pre-application consultation due to the current legal…
Read More
Breaking News

‘The property ladder pulls further away’ warns Open Property Group

For many first-time buyers across England, the dream of homeownership continues to slip further out of reach. Despite rising wages, soaring house prices are making it harder than ever to get on the property ladder. A leading UK professional house buying company ‘Open Property Group’ based in Buckinghamshire UK, has raised concerns over the ongoing…
Read More
Estate Agent Talk

How Long It Takes to Buy a House in the UK: 5 Common Delays That Can Slow Down Your Home Purchase

Wondering how long it takes to buy a house in the UK? The average timeline ranges from 8 to 22 weeks, but even that can stretch significantly due to unexpected delays, especially if you’re a first-time buyer or caught in a chain. That’s why working with experienced professionals like Belvoir — one of the UK’s…
Read More
Love or Hate Rightmove
Breaking News

Rightmove to host Renters’ Rights Bill webinar with Guild of Lettings

Rightmove is hosting a live and interactive webinar session with the Guild of Lettings to help agents get Renters’ Rights Ready. The webinar will take place from 10:00am – 11:00am on Wednesday 23rd April. Susie Crolla, Managing Director for the Guild of Lettings, will be joining Rightmove to help agents with questions they may have about…
Read More