Letting Agents: Don’t lose landlords with poor repairs

June 27, 2017

To win new landlords, one thing is clear: letting agents must be apt at providing immediate value, particularly when it comes to protecting a landlord’s key asset – their property. After all, it was only last year that 47% of letting agents surveyed by Fixflo stated that they knew of a landlord who had changed agency due to the way repairs were handled.

One of the best ways to reassure landlords that there is an effective repairs and maintenance strategy in place is through the utilisation of a repairs and maintenance software. Acting as a tangible example of asset protection, an online software allows tenants to feel confident when reporting maintenance issues. This prevents small issues from land sliding into costly disasters.

A property repair reporting software can also help in providing clear, concise repairs reports straight to the property manager’s inbox. With these reports including all the important details, like the make and model of appliance and photos of the problem, issues are resolved more speedily – to the landlord’s relief! As all records of communication are tracked, a complete audit trail is provided which helps landlords stay compliant.

And finally, there is no point in winning more instructions if there is not the capacity within your property management team to deliver an excellent service. Managing your repairs and maintenance issues through an online repair reporting system online repair reporting system could boost your internal efficiencies (fewer phone calls, better communication) and thereby increase the capacity needed to manage more instructions without increasing costs (more staff).

This guest post is by Fixflo MD, Rajeev Nayyar. For more great tips, download our free eBook ’10 Tips To Find Landlords in 2017.’ http://hubs.ly/H07THJh0

Please link CTA to this URL > http://hubs.ly/H07THJh0

EAN Content

Content shared by this account is either news shared free by third parties or sponsored (paid for) content from third parties. Please be advised that links to third party websites are not endorsed by Estate Agent Networking - Please do your own research before committing to any third party business promoted on our website. As an Amazon Associate, I earn from qualifying purchases.

You May Also Enjoy

Estate Agent Talk

How Technology is Changing the Prime Property Viewing Experience

The world of luxury real estate has always been about delivering a premium, personal experience. But in today’s rapidly evolving digital landscape, even the most traditional sectors are being reshaped by technology—and prime property viewings are no exception. From augmented reality to AI-driven virtual tours, the way buyers interact with high-end properties has changed dramatically.…
Read More →
Love or Hate Rightmove
Breaking News

Average two-year fixed mortgage rate for 60% LTV now cheaper than five-year rate

The average two-year fixed mortgage rate for those with a 40% deposit (60% LTV) is now cheaper than the average five-year fixed equivalent, the first time this has happened since the mini-Budget The average two-year fixed, 60% LTV mortgage rate is now 4.18%, while the five-year equivalent is 4.19% The gap between average two-year fixed…
Read More →
Overseas Property

How UK Property Investors Can Manage Exchange Rate Risk When Buying Off-Plan Overseas

Off-plan purchases are especially common in developing overseas property markets with a high proportion of international investors. In these less mature markets, a significant share of stock is sold directly by developers, making off-plan transactions a natural sales model. These opportunities appeal to international buyers because they typically require less upfront cash due to extended…
Read More →
Breaking News

Foxtons Lettings Market Index – March 2025

London rental market gains momentum as new rental listings surge, Foxtons data shows   March saw a 14% increase in new rental listings across London compared to February Applicant registrations rose by 11% month-on-month in March. Year on year, demand was stable, tracking just 2% below March 2024 levels The average rent in March stood…
Read More →
Breaking News

UK’s mid-market firms show improved business growth in March but economic uncertainty continues

Key findings: NatWest’s Mid-market Growth Tracker shows improved business growth in March, led by a strong service sector performance SMEs register a softer decline in output levels during March Market conditions remain challenging and we could see continued challenges in the coming months   Mid-market businesses continued to outperform the wider UK economy in March,…
Read More →
Breaking News

ONS Private rent and house prices UK – April 2025

The Price Index of Private Rents (PIPR) measures private rent inflation for new and existing tenancies. The UK House Price Index measures house price inflation. Main Headlines Average UK monthly private rents increased by 7.7%, to £1,332, in the 12 months to March 2025 (provisional estimate); this annual growth rate is down from 8.1% in…
Read More →