Letting Agents: Don’t lose landlords with poor repairs

June 27, 2017

To win new landlords, one thing is clear: letting agents must be apt at providing immediate value, particularly when it comes to protecting a landlord’s key asset – their property. After all, it was only last year that 47% of letting agents surveyed by Fixflo stated that they knew of a landlord who had changed agency due to the way repairs were handled.

One of the best ways to reassure landlords that there is an effective repairs and maintenance strategy in place is through the utilisation of a repairs and maintenance software. Acting as a tangible example of asset protection, an online software allows tenants to feel confident when reporting maintenance issues. This prevents small issues from land sliding into costly disasters.

A property repair reporting software can also help in providing clear, concise repairs reports straight to the property manager’s inbox. With these reports including all the important details, like the make and model of appliance and photos of the problem, issues are resolved more speedily – to the landlord’s relief! As all records of communication are tracked, a complete audit trail is provided which helps landlords stay compliant.

And finally, there is no point in winning more instructions if there is not the capacity within your property management team to deliver an excellent service. Managing your repairs and maintenance issues through an online repair reporting system online repair reporting system could boost your internal efficiencies (fewer phone calls, better communication) and thereby increase the capacity needed to manage more instructions without increasing costs (more staff).

This guest post is by Fixflo MD, Rajeev Nayyar. For more great tips, download our free eBook ’10 Tips To Find Landlords in 2017.’ http://hubs.ly/H07THJh0

Please link CTA to this URL > http://hubs.ly/H07THJh0

EAN Content

Content shared by this account is either news shared free by third parties or sponsored (paid for) content from third parties. Please be advised that links to third party websites are not endorsed by Estate Agent Networking - Please do your own research before committing to any third party business promoted on our website.

You May Also Enjoy

bank of england interest rate
Breaking News

Bank of England Money and Credit – December 2024

These monthly statistics on the amount of, and interest rates on, borrowing and deposits by households and businesses are used by the Bank’s policy committees to understand economic trends and developments in the UK banking system. Key points: Net borrowing of mortgage debt by individuals rose by £1.0 billion, to £3.6 billion in December. Net…
Read More →
Breaking News

Housing market gets off to its strongest start in three years, with new sales agreed up 12 per cent on 2024

The 2025 sales market has got off to a stronger start than in 2024 or 2023 with buyer demand up 13 per cent and 10 per cent more homes for sale Rising sales are supporting UK house price inflation which is +2.0 per cent in the year to December 2024, compared to -0.9 per cent…
Read More →
for sale sign london
Breaking News

Westminster council must outline how their proposals on property boards will not hinder market

Westminster City Council must explain how their proposals to renew the existing Regulation 7 Direction and expand it to the whole borough will not hinder the sales and lettings markets, Propertymark argues. At present, some areas of Westminster are subject to a Regulation 7 Direction, which means consent from the Council is needed to display…
Read More →
Breaking News

National Federation of Builders View on Chancellor’s Speech

At the Autumn Budget 2024, Chancellor Reeves scaled back her interference in the planning process. However, in her speech today, she returned to the position that a well-functioning planning system is crucial to not only enabling growth but, more importantly, sustaining it. Richard Beresford, Chief Executive of the National Federation of Builders (NFB), commented: “The…
Read More →
Letting Agent Talk

Landlords and Tenants: A Balanced Relationship in the Private Rental Sector (PRS)

New findings from Leaders Romans Group’s (LRG) latest survey reveal a balanced picture of landlord-tenant relations in the UK. Contrary to negative stereotypes often portrayed, the data shows that tenants view their landlords positively while highlighting areas for improvement in communication and responsiveness. The survey found that 55% of tenants believe their landlord provides quality…
Read More →
Estate Agent Talk

Government Correct to Head Off Climate and Nature Bill

The ‘Climate and Nature Private Members’ Bill’, brought forward by Dr. Roz Savage MP, seeks to set new legally binding targets for climate and nature, as well as give the Secretary of State a duty to implement a strategy to achieve these targets. The National Federation of Builders (NFB) has worked closely with Government’s old…
Read More →