Make 2017 the year you actually increase letting fee income

It’s about now when property experts start looking into their crystal ball to predict what might happen in the coming year. While speculation makes for entertaining reading, it’s planning – not star gazing – that should form the last few weeks of 2016 and into 2017.

It’s possible that the proposed ban on letting agent fees to tenants will taken effect by 2018 and that’s what letting agents should be focused on right now. There might be a few of you pinning your hopes on a Government u-turn but it’s prudent to assume that your fee income will be reduced in some way in the near future.

Or will it? While fees to tenants may evaporate, the year ahead presents a chance to strengthen – and even increase – your lettings income. The value lies in professional property management.

Forward-looking business plans should focus on turning as many ‘let only’ landlords into clients taking on a full property management service, as well as ensuring all new landlords coming to you take out your top level package.

It shouldn’t be a hard sell. We know that demand for rental properties is rising. We also know that tenants increasingly want to avoid ‘rogue’ landlords in favour of a respectable, professional outfit. That’s where a dedicated property manager steps in.

Landlords should find your hassle-free, legally compliant full management service irresistible – especially in a lettings sector that is more rigorously structured than ever before. Tenants should feel reassured that by choosing a professionally-managed let, they will enjoy a smooth tenancy with a property ‘guardian’ at their disposal.

The above isn’t rocket science – you know this already but do your clients? Your message moving forwards should be an education for landlords and tenants on the benefits of a professional management service. Compelling literature, marketing campaigns and a strong online emphasis will help get the message across and, in turn, prompt an increase in clients requesting professional management.

You can choose to bundle up pre-tenancy administration in your full management package and charge a fee that mitigates what you might lose on tenant fees in the coming months. You may even end up increasing your profit margin by winning more expensive full management work. What is guaranteed that my majoring in important issues like compliance, transparency and accountability, you’ll help your brand stand out in a slightly beleaguered lettings sector.

ARPM

Simon Duce is the Founder and Managing Director of ARPM Outsourced Lettings Support - a business designed to help small and start-up letting agents/property managers offer a full suite of property management and tenancy administration services through outsourcing.

You May Also Enjoy

Breaking News

Top tips to make your home winter-ready for a successful sale

Following the festive period, many people turn their thoughts and attention to potential new year property aspirations. Traditionally, record numbers of people jump onto property-related websites after Christmas and into the New Year, so it’s a great time to consider marketing your home, knowing there are tens of thousands of extra people seriously considering a…
Read More
Breaking News

Propertymark Annual Sales Price Report 2025

With housing being a fundamental need and playing a vital role in the UK economy, a strong housing market is a vital factor, this report examines the strength of the housing market and looks at average prices year on year. Headline figures The entire of 2024 vs 2025 The number of properties placed for sale…
Read More
Breaking News

Lloyds reveals its 2025 housing hot spots

Plymouth property prices up +12.6% over the past year   Hull joins the top 10, up +6.5%, and fresh from being named a 2026 ‘Best of the World’ destination by National Geographic   Value of a London home dipped slightly (-0.1%) but remain the most expensive overall, averaging £574,514   Amanda Bryden, Head of Mortgages…
Read More
Breaking News

2025: A landmark year for UK renters and homebuyers – what consumers need to know

From major rental reforms to new powers tackling unsafe or empty buildings, 2025 has become one of the most transformative years for housing across the UK. Whether renting, buying, or managing a property, millions of people will feel the effects of the changes rolling out nation by nation. Propertymark has broken down what these changes…
Read More
Estate Agent Talk

Are ‘for sale’ boards becoming obsolete?

Earlier this year, Westminster Council announced that it would apply to ban estate agents from displaying sales boards outside residential properties in the local area; now, Epping Forest Council is the latest to follow suit. With this in mind, Jack Malnick, Property Expert and Managing Director at Sell House Fast has shared his thoughts on…
Read More
Christmas Decorations - Good or Bad for Selling
Breaking News

A More Affordable Christmas for Homebuyers

The latest research from award-winning mortgage adviser, Alexander Hall, has revealed that – despite the government failing to leave any affordability-focused initiatives under the tree in the recent Autumn Budget – this Christmas is shaping up to be a far more positive one for the nation’s homebuyers, as borrowers entering the market today are benefitting…
Read More