Over three quarters of estate agents believe they will be paperless by 2025

January 7, 2022

Over three quarters of estate agents believe they will be paperless by 2025

Estate Agents of the Future report from Landmark Estate Agency Services surveys senior agents on future industry trends

In a survey of 100 senior estate agency professionals, commissioned by Landmark Estate Agency Services, 77% confirmed that they believe the process of buying and selling residential properties will be fully digital or online by 2025, with paper processes completely removed.

The survey findings, which have been captured in an Estate Agents of the Future report, asked agents to consider how the process of buying and selling properties will have changed by 2025.

Agents see a more seamless, tech-led process where buyers will have greater access to information earlier in the process and more automation. 83% agreed that more upfront due diligence and data insights will help buyers to make better informed decisions earlier, and receive fewer surprises later in the legal process.

This will result in the evolution of the negotiator’s role, with almost three quarters (72%) suggesting that it is likely they will spend far less time ‘chasing’ sales updates, due to an increased use of online end-user platforms within the next three years.

The findings also look back at what lessons the pandemic has taught estate agents, as well as consider where improvements could be made, what the appetite is for technology adoption and what the estate agent of the future might look like.

Ben Robinson, managing director of Landmark Estate Agency Services said “Without doubt the pandemic has focused the industry’s attention on PropTech and in considering ways where greater efficiencies can be made when buying and selling properties. It’s interesting to see so many suggest that the paperless office is within touching distance, with greater reliance on data and digital solutions to support agents.”

To download a copy of the full survey findings within the Estate Agents of the Future report, visit https://info.landmarkagent.co.uk/market-research-report-21. For more information on Landmark Estate Agency Services, visit https://www.landmark.co.uk/estate-agency-services/ or telephone 01524 220013.

EAN Content

Content shared by this account is either news shared free by third parties or sponsored (paid for) content from third parties. Please be advised that links to third party websites are not endorsed by Estate Agent Networking - Please do your own research before committing to any third party business promoted on our website. As an Amazon Associate, I earn from qualifying purchases.

You May Also Enjoy

Breaking News

The First-Time Buyer Reality Shock

The First-Time Buyer Confidence Gap: 90% Feel Prepared, 71% Get an Unpleasant Surprise The First-Time Buyer Anxiety Index unveils a major ‘confidence gap’ which leaves first-time buyers unprepared for the realities of getting on the property ladder. Nine in 10 first-time buyers believe they are prepared and understand the home buying process before they begin…
Read More →
Breaking News

£50k hit when climbing the property ladder

The average homeowner in England faces an estimated £15,513 in associated costs when upsizing their home, according to the latest research by Yopa. However, in London this figure climbs as high as £47,704. The full-service estate agency analysed the estimated cost of upsizing across England, based on selling an average flat or terraced home and…
Read More →
Estate Agent Talk

Conveyancing causes more stress than property chains

The latest research by Lyons Bowe has found that 42% of recent homebuyers say conveyancing is the biggest barrier to a smooth property transaction, compared with just 19% who point to property chains. The survey of 1,000 recent homebuyers* examined which aspects of the transaction process had presented the biggest barriers to a smooth journey,…
Read More →
Rightmove logo
Breaking News

Britain’s most competitive summer rental hotspots

New analysis from the UK’s largest property platform Rightmove has revealed the areas where renters faced the strongest competition this summer, with several North West towns emerging as the toughest places to secure a home Wallasey and Birkenhead in Merseyside were Britain’s joint most competitive rental market during July and August, with an average of…
Read More →
AI in estate agency letting agency property
Letting Agent Talk

The 5 tasks lettings agents won’t trust to AI

AI must make lettings more human, not less, and that requires real rental intelligence. The latest research from Propoly has found that letting industry professionals see a clear role for AI in property management, but are reluctant to let it operate without human oversight, particularly when decisions involve people, complex circumstances or potentially significant consequences. Propoly…
Read More →
Breaking News

Foxtons Lettings Market Index – August 2026

The busiest weeks arrived earlier than usual, with activity spread more evenly across the summer due to implementation of the RRA • Renter registrations eased 3.0% in August. Along with July, it was still the peak of 2026, finishing off the summer rush just below July’s levels. • Competition for available property rose 22.4% in…
Read More →