Over three quarters of estate agents believe they will be paperless by 2025

January 7, 2022

Over three quarters of estate agents believe they will be paperless by 2025

Estate Agents of the Future report from Landmark Estate Agency Services surveys senior agents on future industry trends

In a survey of 100 senior estate agency professionals, commissioned by Landmark Estate Agency Services, 77% confirmed that they believe the process of buying and selling residential properties will be fully digital or online by 2025, with paper processes completely removed.

The survey findings, which have been captured in an Estate Agents of the Future report, asked agents to consider how the process of buying and selling properties will have changed by 2025.

Agents see a more seamless, tech-led process where buyers will have greater access to information earlier in the process and more automation. 83% agreed that more upfront due diligence and data insights will help buyers to make better informed decisions earlier, and receive fewer surprises later in the legal process.

This will result in the evolution of the negotiator’s role, with almost three quarters (72%) suggesting that it is likely they will spend far less time ‘chasing’ sales updates, due to an increased use of online end-user platforms within the next three years.

The findings also look back at what lessons the pandemic has taught estate agents, as well as consider where improvements could be made, what the appetite is for technology adoption and what the estate agent of the future might look like.

Ben Robinson, managing director of Landmark Estate Agency Services said “Without doubt the pandemic has focused the industry’s attention on PropTech and in considering ways where greater efficiencies can be made when buying and selling properties. It’s interesting to see so many suggest that the paperless office is within touching distance, with greater reliance on data and digital solutions to support agents.”

To download a copy of the full survey findings within the Estate Agents of the Future report, visit https://info.landmarkagent.co.uk/market-research-report-21. For more information on Landmark Estate Agency Services, visit https://www.landmark.co.uk/estate-agency-services/ or telephone 01524 220013.

EAN Content

Content shared by this account is either news shared free by third parties or sponsored (paid for) content from third parties. Please be advised that links to third party websites are not endorsed by Estate Agent Networking - Please do your own research before committing to any third party business promoted on our website. As an Amazon Associate, I earn from qualifying purchases.

You May Also Enjoy

Estate Agent Talk

Budget wishlist

Kevin Shaw, National Sales Managing Director at LRG With the Budget just days away, the property market is in a slightly better place than it was this time last year. Stamp Duty has been ruled out of this year’s changes, which removes the kind of speculation that held buyers and sellers back last autumn. The…
Read More →
Estate Agent Talk

Autumn Budget 2026: Property industry experts comment

Ahead of Wednesday’s Autumn Budget, property industry experts from across the residential sales, lettings, land and property development, mortgage finance and client money protection sectors have shared their predictions, priorities and warnings for the Chancellor. With speculation surrounding property taxation, first-time buyer support, landlord investment, inheritance tax and housebuilding, industry leaders outline what Wednesday’s announcements…
Read More →
Adding second coat of varnish floor boards
Estate Agent Talk

5 Renovations That Can Transform a Property Before It Goes on the Market

Ask a vendor what they plan to fix before listing and the answer is often too ambitious. A loft conversion won’t be finished in time, and it rarely pays back on a quick sale. The changes that actually move a listing are smaller and cheaper, and they show up in the photos. Here are five…
Read More →
Breaking News

Seven things to do if a tree damages your property

Storm Austen and Storm Boelo are bringing strong winds and heavy rain across the UK this weekend, meaning homeowners could find themselves dealing with fallen trees, damaged roofs, crushed cars and difficult conversations with neighbours about who should pay. But what should you do if a neighbour’s tree comes crashing through your roof? Will your…
Read More →
Rightmove logo
Breaking News

Leasing demand rises across all sectors

Leasing demand rises across all sectors as investment enquiries remain subdued Leasing enquiries rose across all four main commercial property sectors in the third quarter of 2026, while investment enquiries fell in three, according to Rightmove’s latest Commercial Insights Tracker. The figures point to improving occupier interest alongside a more cautious investment market. Industrial property…
Read More →
Breaking News

Don’t Put The Property Market On Pause

What Estate Agents actually want from the Budget Estate Agents are looking to the looming Budget for something that has been in short supply across the property market in recent years – certainty. That was one of the clearest messages to come out of iamproperty’s recent roundtable attended by agents from across the UK. The…
Read More →