YOMDEL REVEALS WHY BUSINESSES CAN’T AFFORD TO IGNORE DIGITAL INNOVATION

During its presentation at Google headquarters in London last week as part of the digital marketing experience designed for estate agents, Yomdel stated that an estate agent’s website is their most important office. The number of visitors online is far higher than any branch on the high street and with the offline market slowing, it is this reality that is pushing the most innovative estate agents to embrace digital marketing and find new ways to grow.

Zoopla in its latest report – “Insights into New Home Buyers 2018” seems to agree with this assessment saying, “Only a fifth of buyers have used an estate agent as their first port of call when searching for a property in the past year, with almost 60% relying first and foremost on portals.”

So, what does this tell us? As Andy Soloman, Founder and CEO of Yomdel also pointed out in his presentation at the Google Connect event, 52% of web visitors go online outside standard business hours with this figure reaching far higher on bank holidays. This is a fact that estate agents simply cannot afford to ignore.

Yomdel, an award-winning fully-managed live chat service, can be used on any website for online sales, lead generation or customer service and support. As well as live chat, Yomdel sets itself apart from competitors by offering additional services such as taking visitors direct from chat into phone calls, SMS engagement and bespoke integration with CRM platforms and Google Analytics. “There are other live chat providers out there, but Yomdel is unique in the way that we partner with clients to deliver the very best results,” says Andy. “Our advanced technical platforms are built based on my experience as a former Reuters foreign correspondent and editor, where speed and accuracy are essential. We are always looking for ways to innovate and invest in our services to help our clients grow faster.”

Yomdel supports people in an age where we expect immediate answers to questions. Andy Soloman states that as a business, if you are not there to help at the exact time of need, your potential customer will go elsewhere. In his presentation, Andy concluded by explaining that using intelligently targeted managed live chat can significantly multiply a business’ growth, with “online conversion proven to increase by 50% or more, and ROI running into the thousands of per cent.”

These statistics present a huge opportunity. Not just for estate agents, but for any business looking to boost growth through digital innovation.

For more information about how Yomdel can benefit your organisation, contact our team on 01403 616 000 or email info@yomdel.com

Andy Soloman

You May Also Enjoy

Estate Agent Talk

Got a New Home in Nelson UK? Explore Stylish Furniture for Every Corner

Moving into a new home is always exciting, and if you’ve just settled down in Nelson, UK, now is the perfect time to furnish your space with stylish, functional, and long-lasting pieces. At AH Interiors Nelson, we bring you a wide range of modern and classic furniture that makes every corner of your home truly…
Read More
Breaking News

Annual house price growth steady in September

Annual rate of house price growth of 2.2% in September, similar to 2.1% seen in August Northern Ireland remained the top performing area with annual house price growth of 9.6% Outer South East weakest performing region, with 0.3% year-on-year rise   Commenting on the figures, Robert Gardner, Nationwide’s Chief Economist, said: “The annual pace of…
Read More
Rightmove logo
Breaking News

Rightmove launches Online Agent Valuation to help agents connect with more vendors

Rightmove, the UK’s largest property platform, launches Online Agent Valuation, a new product for agents designed to give them more ways to reach prospective vendors. The consumer innovation delivers quality leads by connecting agents with home-owners who are serious about moving, but who would prefer to get a valuation from a local agent online. Rightmove…
Read More
Breaking News

September sees highest number of homes listed this year

September brings post-summer surge in home seller activity, with highest number of homes listed so far in 2025 The latest internal data from eXp UK has shown that September has delivered a notable surge in market activity, with the firm recording an average of 81 new properties listed every day over the course of the…
Read More
Estate Agent Talk

Looking into Colin Horan: A Trusted Estate Agent in Irish Real Estate

In the competitive and often unpredictable realm of Irish property, one name stands out above the rest: Colin Horan. With a sterling reputation forged over years of committed service, strategic insight, and unwavering ethics, Colin distinguishes himself as a trusted partner for buyers, sellers, and communities alike. This read delves into his background, philosophy, approach,…
Read More
Breaking News

Breaking Property News 02/10/25

Daily bite-sized proptech and property news in partnership with Proptech-X.   LettingaProperty now ranked #16 in BusinessCloud’s PropTech 50 for 2025  LettingaProperty.com, an online lettings platform, has been ranked #16 in BusinessCloud’s PropTech 50 for 2025 — a list of the most innovative technology firms reshaping property in the UK. The company earned its place for…
Read More