Estate Agent Talk
Too hot to handle? The summer ‘sickies’ damaging your business
We’ve had a tantalizing glimpse of summer, with soaring temperatures, the smell of barbeques and a few burnt bits among those determined to make the most of the May sun. While blue skies bring out flip flops and ice cream vans, it also brings out absenteeism – a major workplace scourge that peaks in the…

ARPM
Will this be the end of the race to exchange?
We don’t think so. Reports on a potential government consultation with the industry on how to speed up the house buying process talked of the potential of a process similar to Scotland. In Scotland deals are binding once missives are exchanged, which rules out gazumping and gazundering. The managing director of the National Association of…

Alex Evans
How to be a great sales or lettings negotiator
Arguably the most popular role in the property industry is the sales or lettings negotiator. Theirs is the job which is different every day, where they could be showing a property in the morning, speaking with a landlord in Melbourne in the afternoon and closing a deal before home time. Then there’s the pay and…

Alex Evans
Why Manchester’s Young Population will set the City up for Years to Come
Manchester is a city with a very young population. Larger cities are always the places that attract young professionals and graduates, thanks to relatively large numbers of job opportunities and the presence of major companies. Even by these standards Manchester is a city that seems to hold great appeal for young people. Around 22% of…

Mark Burns
Infographic: Estate Agents Customer Survey
We surveyed 1000 UK homeowners to understand their preference for traditional high street or online estate agents. We also asked them how they felt about levels of customer service in the sector. See the results on our infographic below.

Which online estate agent is best?
For decades home owners have visited their local real estate agents to sell their properties; there were no other options. Now, a whole new method of property trading has been established in the online world. An influx of online estate agents have burst on to the real estate scene and as you can expect, the…

The Changing Face of Property Auctions: Part II.
AUCTION CONSULTANT, ANDY THOMPSON, TALKS ABOUT THE EVOLVING PROFILE OF THE TYPICAL AUCTION SELLER. Regular followers of my blog will know that I recently wrote about the “changing faces of property auctions”… and the weather. Well, unfortunately the sunshine didn’t hang around long, but I suppose some things never change. On the property front though,…

Being an Estate Agent is easy, isn’t it?
I thought I’d share this with you fine folk. Last month I became an estate agent …..for a day. It was for an article I wrote for an agency’s quarterly newsletter. I now have a lot more respect for you and your industry. Here’s the article in full. There’s a lot more to being an…

Should Estate Agents do more for their clients?
I thought this month I would like to write a light hearted blog about why Estate Agents ‘could’ or ‘should’ perhaps consider doing a little more for their clients. Agents, take a deep breath, I promise this won’t hurt a bit! My question to any Estate Agents reading this blog is, ‘Could you do more…

Alex Evans
Three tips in hiring the best staff
What should one be looking for when hiring staff? What are the processes needed to ensure you appoint the right person for your team? We all want to hire the best staff but it can be challenging. So how do you recognise who is the best candidate for your company? Hiring the best staff is…

Great Customer Service – Make it a habit !!
Ok I will get straight to the point. Every week we read or hear about someone in the Property Industry talking about the importance of providing great customer service. Common themes such as “Shape your proposition around the customer”, “make sure you deliver what the customer wants”, “great service will differentiate you from the competition”etc,…

Alex Evans
Estate Agent Networking launch event, Mayfair, London:
It was a packed house and a wash of networking activity as the Estate Agent Networking launch event, hosted by Anastasia Fox-Cavendish, was met with both great attendance on the evening and great feedback after. The main sponsors for the first networking event was Feefo (Estate Agency Review website) and they welcomed the chance to…

Christopher Walkey
If you see a bandwagon, it’s too late!!
Like so many great and inspiring statements, I think the brilliance of this one by James Goldsmith is two fold. It’s memorable and it has a subtle message at it’s core. It underlines the importance of differentiating yourself and your business from the competition, taking the less trodden path, being bold, creative and innovative. During…

Alex Evans
Top tips for swifter completions
Every agent knows that managing post-sale effectively can lead to swifter sale completions and happier buyers and sellers. The issues arise when no-one is steering the ship. Having someone pro-actively contacting all parties and ensuring they are progressing their areas is the best way to ensure a swifter, hassle free process. You may not have…

Alex Evans