Posts Tagged ‘the property ombudsman’
Question: Would you like to See an Improvement in the Overall Standard of Service in UK Estate Agency?
Answer: Then it Could Be Time to Get Radical and Make Your Voice Heard. I read an article quite recently in The Daily Telegraph that publicised The Property Ombudsman, Katrine Sporle’s call for UK estate agents to “raise their standards”, in the light of the most recent figures (2015) – confirming a 32 per cent…
Read MoreProperty Ombudsman backs national approval scheme that protects £51billion consumer spending
Consumers are urged to check if their trader is one of the 43,000 businesses following an approved Code of Practice and listed on the Approved Code Directory The Property Ombudsman scheme (TPO) is backing a national campaign to help more consumers find reputable and trusted businesses and services. Consumers are being urged to check if…
Read MoreThe Property Ombudsman issues revised Codes of Practice to address ‘portal juggling’
On 1st October 2016, The Property Ombudsman (TPO) scheme will issue updated versions of all its Codes of Practice in order to address emerging industry issues; primarily the manipulation of internet portals, coined ‘portal juggling’. The practice known as ‘portal juggling’ accuses agents of misleading consumers by removing and re-listing homes on property portals, enabling…
Read MoreGerry Fitzjohn appointed Board Chairman of The Property Ombudsman.
After thirteen successful years with The Property Ombudsman (TPO), twelve years as Board Chairman of TPO, Bill McClintock will be officially standing down on 1st January 2016, and Gerry Fitzjohn, currently Vice Chairman of the Board, has been appointed to take up the position. Bill, who has over 50 years experience in estate agency, joined…
Read MoreIndustry Interview: Katrine Sporle CBE, Property Ombudsman.
What attracted you to take up the role of the new Property Ombudsman? As soon as I heard about this role I had a really good feeling. For me, it’s the right time, right place and a right fit for my skills and experience. Also, co-incidentally, a close friend of mine has recently used The Property Ombudsman for…
Read MoreMT Properties Central Limited Expelled from The Property Ombudsman for 2 years.
MT Properties Central Limited (MTPC), a sales and letting agent which operates in Birmingham, has been expelled from membership of The Property Ombudsman (TPO) for a minimum of two years after failing to comply with parts of the TPO Code of Practice for Residential Letting Agents. MTPC also failed to co-operate with the Ombudsman’s investigation…
Read MoreTPO announces its first ever conference “Raise Your Standards”.
The Property Ombudsman (TPO) scheme is delighted to officially announce its upcoming conference called “Raise Your Standards” which will take place on 14th October at the National Motorcycle Museum in Solihull. Gerry Fitzjohn, Vice Chairman of TPO Ltd, said: “TPO Conference 2015 has been in planning for some months, and we can now inform member…
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