Posts Tagged ‘#TPO’
Mark McLaren appointed to The Property Ombudsman Council.
The Property Ombudsman (TPO) is pleased to announce the appointment of Mark McLaren to the TPO Council. He joins following nine years with Which?, the largest consumer body in the UK. The role of the TPO Council is to ensure the Ombudsman’s independence, set the Ombudsman’s Terms of Reference and approve the budget. Part of…
Read MoreGerry Fitzjohn appointed Board Chairman of The Property Ombudsman.
After thirteen successful years with The Property Ombudsman (TPO), twelve years as Board Chairman of TPO, Bill McClintock will be officially standing down on 1st January 2016, and Gerry Fitzjohn, currently Vice Chairman of the Board, has been appointed to take up the position. Bill, who has over 50 years experience in estate agency, joined…
Read MoreIndustry Interview: Katrine Sporle CBE, Property Ombudsman.
What attracted you to take up the role of the new Property Ombudsman? As soon as I heard about this role I had a really good feeling. For me, it’s the right time, right place and a right fit for my skills and experience. Also, co-incidentally, a close friend of mine has recently used The Property Ombudsman for…
Read MoreThe Property Ombudsman issues revised Codes of Practice.
The Property Ombudsman (TPO) scheme has today (1st October) issued amended and updated versions of all its Codes of Practice for UK and Scotland in order to support the introduction of new legislation that has come into force within the last 12 months. Christopher Hamer, the Property Ombudsman, says: “The decision was taken to carry…
Read MoreThe Property Ombudsman scheme launch brand new website.
After months of hard work and dedication, The Property Ombudsman (TPO) scheme is delighted to announce the launch of their brand new website, designed with a fresh new look and user-friendly navigation, and now featuring live feeds through social media. The new website provides existing members with a much easier platform to find information about…
Read MoreThe Property Ombudsman expels London agent for two years following tenant complaint.
Bruten & Co Limited, a sales and lettings agent based in Notting Hill Gate, London, has been expelled from membership of The Property Ombudsman (TPO) for a minimum of two years after failing to comply with parts of the Code of Practice for Residential Letting Agents and failing to pay an Ombudsman’s award made of…
Read MoreThe Property Ombudsman expels Allen & Crane Estates for two years following landlord complaint.
Allen & Crane Estates, a sales and lettings agent based in Burnham near Slough, has been expelled from membership of The Property Ombudsman (TPO) for a minimum of two years after failing to comply with numerous elements of the Code of Practice for Residential Letting Agents and subsequently failing to pay an Ombudsman’s award made…
Read MoreAgents: Don’t risk a £5,000 fine…
We want to express to every letting and property management agent, how vital it is to sign up to one of three government authorised consumer redress schemes. It’s already a legal requirement for estate agents to be signed up with these redress schemes, but it’s soon to be for many letting agents. From October 1st,…
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